John Black
Customer Success Manager @ Citrine Informatics | Training, Project Management
- Role
- Enterprise Customer Success Manager at Copyleaks
- Location
- Mamaroneck, NY, US
- LinkedIn followers
- 500 followers
About John Black
Seasoned Customer Success Manager with 14 years in SaaS with a heightened focus on AI-driven technologies. Gifted and dynamic public speaker, with a proven ability to bridge the gap between technical concepts and diverse audiences, delivering best-in-class data-centric product training that drives client engagement and satisfaction, paired with technical ability to support user queries and facilitate account renewal and growth. Adept at understanding client needs, making strategic recommendations, and acting as a trusted advisor to drive successful outcomes.
Experience
Enterprise Customer Success Manager
Jan 2024 — Present · New York, NY, US
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