John Fortier
San Diego Public Library - Library Assistant Ii @The City of San Diego
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WORK HISTORY
San Diego Public Library - Library Assistant Ii @The City of San Diego
San Diego, CA, US
As a Library Assistant II, I perform a variety of journey-level library related clerical duties in support of the University Heights Branch Library\'s circulation and reference operations. My responsibilities include:Supporting superior customer experiences by answering questions regarding the collections, facilities, policies, and procedures of the University Heights Branch Library and San Diego Public Library.Registering new library users and resolving account issues, including requesting materials from other libraries, assisting patrons with the use of the automated library catalog, and general circulation services.Providing technology support, including conducting patron training on electronic technologies and databases, public computers, photocopiers, and self-checkout equipment. Oversee select branch operations, including supply orders, new material processing, cash handling and weekly deposits, and managing the library\'s periodical collections.
EDUCATION
San José State University
Master of Library & Information Science - MLIS
Emerson College
Bachelor of Arts (B.A.), Visual and Media Arts - Film
ABOUT JOHN FORTIER
Master of Library and Information Science graduate student and library worker at the City of San Diego. Arts & culture partnerships leader with 20+ years experience strategically managing corporate and nonprofit partnerships to achieve mission-inspired goals and provide superior customer outcomes. Experienced people manager that trains and leads teams with courage and care to inspire individual contributions for company-wide success.
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