John Barnham
Internal Communications Lead - Content and Channels British Gas @Centrica
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WORK HISTORY
Internal Communications Lead - Content and Channels British Gas @Centrica
GB
Leading strategic internal communications content for British Gas Services and Solutions, focusing on content strategy, channel management, and measurement to drive employee engagement and business results.Key Achievements:* Established and led a new content and channels team, implementing governance frameworks and strategic planning across all internal communications channels.* Partnered with Ipsos, Karian & Box to conduct British Gas\'s first communications effectiveness audit, creating benchmarks and developing a comprehensive improvement plan.* Designed and executed the company\'s 2030 strategy launch through leadership events, creating narrative frameworks and resources for senior leaders.* Launched \"The Source\" magazine delivered to employees\' homes, with 70% of employees reporting they value this communication channel.* Built infrastructure to deliver 50+ employee events annually, achieving 4.7/5 average satisfaction ratings while aligning content with business priorities.* Developed a targeted communication approach for commercial change programs that builds employee advocacy for British Gas brand, products and services.
EDUCATION
The University of Sheffield
BSc
SKILLS
ABOUT JOHN BARNHAM
Strategic internal communications professional with 15+ years of experience across energy, technology and public sectors. I specialise in developing communication approaches that connect business priorities with employee needs, particularly for diverse workforces.At British Gas, I\'ve established effective measurement frameworks, improved field team engagement, and delivered communications for our 2030 strategic vision. Previously at British Council and Canon, I managed global change programmes across multiple countries.My approach balances strategic business requirements with authentic employee connection, focusing on creating communication systems that deliver measurable impact.
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