John Baretsky
Business Systems Administrator at Lucid
- Role
- Business Systems Administrator at Lucid Software
- Location
- Provo, UT, US
- LinkedIn followers
- 500 followers
Experience
Business Systems Administrator
Dec 2021 — Present
Zendesk administration for our Customer Operations team, including- Troubleshooting of current system configuration - Evaluating and Improving current system configuration to improve functionality and system performance - Evaluating, designing and implementing newly requested processes and changes to processesSalesforce administration for our Customer Success teams, including- Updating Flows and other automations to better meet current business needs - Investigating reports of the system not performing as expected - Designing new processes to meet business needs and streamline system performance
Education
Connecticut Culinary Institute
Certificate
2004 — 2006
Brigham Young University
French Studies
2009 — 2013
Skills
- Outlook
- Troubleshooting
- Salesforce.com
- Sales Operations
- Customer Service
- Windows
- Marketing
- Business Development
- Sales Management
- Networking
- Technical Support
- Microsoft Office
- Sales Process
- Customer Satisfaction
- Training
- Analysis
- Time Management
- Google Docs
- Entrepreneurship
- Account Management
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