John Wick
Microsoft Majors Customer Health & Growth Americas Lead
- Role
- Senior Director, Customer Experience, Americas Lead at Microsoft
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About John Wick
Proven Business and IT Leader with an exceptional track record of performance, customer…
Experience
Senior Director, Customer Experience, Americas Lead
Jan 2025 — Present · Pittsburgh, PA, US
Skills
- Vendor Management
- Lean Six Sigma
- Strategy
- Customer Relationship Management (Crm)
- Managed Services
- Program Management
- Management
- Business Development
- Risk Management
- Project Management
- Project Portfolio Management
- Crm
- Cost Management
- Business Case Preparation
- Operations Management
- Account Management
- Leadership
- Team Leadership
- P&L Management
- Business Process Improvement
- Financial Reporting
- Talent Management
- Process Engineering
- Outsourcing
- Talent Development
- Service Delivery
- Contract Negotiation
- Budgets
- Software Project Management
- Transition Management
- Performance Management
- Change Management
- Process Improvement
- Solution Selling
- Software Development
- Managed Print Services
- Business Analysis
- Cross-Functional Team Leadership
- Six Sigma
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