Johnattan Lafontant

Provider Relations Representative @Anthem, Inc

Brooklyn, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2014 — Present

Provider Relations Representative @Anthem, Inc

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Maintain integrity of records in Health Plan database- Contact billing/office manager and verify correct participation, specialty and contact information for all associated providers- Investigate inadequacies within internal provider records, make appropriate adjustments to ensure high accuracy for seasonal provider directories- Collaborate with Member Service department to document and reach resolutions in relation to provider complaints and member grievances- Communicate with Provider Relations field team to complete specialist terminations-Interact intensively with Provider Data Management team to process continous provider demographic updates.

EDUCATION

2012 — 2014

CUNY Medgar Evers College

Bachelor's degree, Business Administration and Management, General

SKILLS

Consultative CommunicationCashieringClaims ResolutionRecievingDatabase ManagementTeamworkData EntryOutlookManaged CareLeadershipMacessMicrosoft ExcelPowerpointMicrosoft OfficeSalesMember RelationsMedicare AdvantageMedicareMarketingMerchandisingSocial NetworkingCustomer SatisfactionTrainingData Analysis and InterpretationMicrosoft WordRetailCustomer/Client ManagementVisual MerchandisingCustomer ServiceCash RegisterCall CentersHealthcare

ABOUT JOHNATTAN LAFONTANT

Good natured motivated undergrad student studying business. Very experienced in retail…

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Johnattan Lafontant — Provider Relations Representative at Anthem, Inc in Brooklyn, NY, US | Unifers