Johnathon Mannor

About Johnathon Mannor

Experienced professional with 15 years in Customer Relationship Management (CRM) and Sales Engineering, demonstrating a proven track record of driving revenue growth through strategic client engagement and innovative sales solutions. Adept at cultivating and maintaining strong client relationships, leveraging technical expertise to align product offerings with customer needs. Skilled in leading cross-functional teams, implementing CRM strategies, and delivering results in dynamic and competitive markets. Seeking to contribute extensive industry knowledge and leadership skills to a forward-thinking organization.

Experience

1. Key Account Manager

   Georgia Power Company

   Jun 2025 — Present · Atlanta, GA, US

   Serve as a single point of contact, consultant, and spokesperson for Key Account utility customers across Metro Atlanta- Build and maintain strategic, mutually beneficial relationships to support customer success and satisfaction- Develop and execute customized customer service plans to drive revenue growth, forecast goals, and promote energy efficiency- Provide expert guidance on power delivery, transmission, power quality issues, rate structures, contracts, and company policies- Create and present tailored proposals for electrical end-use products and services that support customer sustainability goals- Identify sales opportunities and collaborate with trade allies to deliver comprehensive energy solutions- Partner closely with customers to understand their operations, budget cycles, and business needs, prioritizing impactful solutions- Skilled in negotiation and conflict resolution to drive positive customer outcomes- Contribute to 24/7 support efforts by working alongside the Critical Response Team during outages and storm restoration events- Committed to delivering collaborative, solution-oriented service and driving long-term value for both customers and Georgia Power.

Education

• Kennesaw State University - Michael J. Coles College of Business

  Bachelor's of Business Adminstration

• The University of Georgia

  Graduate Certificate of Advance Web Design

Skills

• Microsoft Word
• Microsoft Excel
• Windows 7
• Windows Home Server
• Windows Xp Pro
• Computer Hardware
• Computer Repair
• Powerpoint
• Recruiting
• Leadership
• Mobile Design
• Html
• Mobile Marketing
• Windows Server
• Product Development
• Customer Service
• Os X
• Sales Management
• Team Building
• Customer Satisfaction
• Human Resources
• Sales
• Management
• Outlook
• Training
• Sourcing
• Team Leadership
• Interviews
• Microsoft Office
• Project Management
• Leadership Development
• Program Management
• Analysis
• Time Management
• Talent Acquisition
• Process Improvement
• Talent Management
• Advertising
• Social Media
• Team Management