Johnathan Rodriguez M. F. A
Documentary Storyteller, Video specialist, Event/Project management
- Role
- Customer Service Assistant at U.S. Legal Support
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Johnathan Rodriguez M. F. A
Experienced and versatile professional known for a successful history in strategic vendor…
Experience
Customer Service Assistant
Jul 2024 — Present · US
Client Support & Problem-Solving: Assist clients with record requests, status updates, and issue resolution through proactive communication and critical thinking- Expediting & Research: Handle urgent record requests, research missing information, and coordinate with field agents to resolve location issues efficiently- Financial & Administrative Management: Process invoices, verify fees, track payments, and manage custodian correspondence to ensure accuracy and compliance- Conduct targeted investigations to locate people and businesses with minimal leads to track locations, employment changes, and alternate contact points, to secure records and evidence for legal cases.
Education
Wabash College
Bachelor of Arts - BA, Theatre Major, Film and Art double minor
2014 — 2018
Charter high school for architecture and design
High school Deploma , Architecture
2010 — 2014
Richmond American University London
Theatre , Cinematography and Film/Video Production
2017 — 2017
DePaul University
Master of Fine Arts - MFA, Documentary
2019
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