Johnas de Leon

About Johnas de Leon

As a Senior Deal Desk Analyst at Salesforce, I support the Account Management team with…

Experience

1. Strategic Business Practices - Deal Desk Analyst

   Salesforce

   Mar 2019 — Present

   Certified Salesforce Administrator •4+ Years supporting the Account Management team with data analytics, campaign optimization reporting, and process documentation •Leads the documentation of Salesforce.Org processes through Confluence page as resource for greater team •Main Enablement provider for Salesforce.Org’s account teams on varying topics to Sales Leadership and Account Executives on deal strategy and pricing methodology, as well as engagement and process •Main Pricing and Strategy Advisor on largest deal in Public Sector in Q3/FY22 for SalesforceCore Strategy Partner as Deal Desk for Salesforce.Org •Collaborative with other internal stakeholders including Legal (reviewing redlines, editing, writing custom special terms), Revenue Recognition (attrition analysis), Sales Operations (Contract/order form approvals, booking policies), and Compensation (enterprise level allocations) to ensure compliance for large enterprise subscription customers. •Administers complex work streams to optimize Deal Desk support to account executives; such as top tier review and approval of quotes/order forms, and pre-sales case management for public sector, higher education, and non-profit customers •Trusted adviser to Sales Leadership, Account Executives, Sales Operations regarding deal strategy, structuring, and execution •Provide thought leadership to develop innovative deal structures, analyze risks within the contractual terms and structure •Collaborate with Sales leadership to effectively coordinate and manage month and quarter end deal closure through quarterly reviews and touchpoints •Full scale Review of complex deals on behalf of Strategic Business Practices Management within higher education, Non-profits, and Public Sector •Operational SME re: SFDO>SFDC integration efforts to rationalize consistent and scalable business practices & processes, and lead/support ad hoc special projects as needed.

Skills

• Final Cut Pro
• Outlook
• Customer Support
• Salesforce.com Administration
• Citrix
• Rfp
• Salesforce.com
• Creative Writing
• Mac Os X
• Database Admin
• Microsoft Word
• Microsoft Excel
• Editing
• Order Management
• Office Administration
• Multimedia
• Troubleshooting
• Data Analysis
• Purchase Orders
• Access
• Erp
• Vip Management
• Purchasing
• Crm
• Powerpoint
• Data Entry
• Rma
• Technical Support
• Team Building
• Videography
• Epicor
• Os X
• Crm Software
• Film Production
• Adobe Acrobat
• Account Management
• Microsoft Office
• Customer Service
• Imovie
• Rfq