John Allcorn
Senior Director, Custom Solutions and Innovation @SS&C Technologies
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WORK HISTORY
Senior Director, Custom Solutions and Innovation @SS&C Technologies
Toronto, ON, CA
Today, my role blends everything I have learned from product and client success. I focus on delivering tailored Salesforce solutions to meet complex client needs while pushing innovation initiatives that deepen relationships and keep our solutions ahead of the curve. Along the way, I make sure upgrades, support, and new capabilities all work together to create value for clients and help shape where our products go next.
SKILLS
ABOUT JOHN ALLCORN
Senior Director | Salesforce for Capital Markets | Innovation, Delivery & Client Strategy | CSM & CSPOWith over 30 years in enterprise technology and more than a decade at SS & C Tier1, I lead the design and delivery of Salesforce-based solutions purpose-built for capital markets firms. My remit spans client success, operational delivery, and innovation initiatives that strengthen client relationships and enhance our product’s market position.My career has focused on bridging complex business needs with practical, scalable technology that delivers measurable business impact. At Tier1, I have held senior roles in Customer Success, Product Management, and now Innovation, providing a broad perspective on what drives effectiveness in capital markets solutions.As a Certified ScrumMaster (CSM) and Certified Product Owner (CSPO), I guide agile teams in delivering high-impact, regulatory-aware solutions that drive client retention, operational efficiency, and revenue outcomes.
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