John A.
Program Specialist Vi @Texas Facilities Commission
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WORK HISTORY
Program Specialist Vi @Texas Facilities Commission
Austin, TX, US
Enhance Incident Management Center (IMC) performance by developing new tools that merge project management principles, quality assurance protocols, and operational workflows• Monitor a wide array of critical systems in real-time, including fire safety, access control, building automation, and network infrastructure, to immediately identify and respond to alerts.• Proactively assess external factors like severe weather, local emergency alerts, and geopolitical events to mitigate potential risks to agency facilities and personnel.• Execute incident response protocols by performing initial troubleshooting, documenting events, and escalating issues to technical teams to ensure swift resolution.• Provide vital system awareness to agency leadership by preparing detailed reports and contributing to the development of operational policies and procedures.
EDUCATION
Collin College
Associate of Arts - AA, Liberal Arts and Sciences/Liberal Studies
ABOUT JOHN A.
Experienced Project Manager skilled in excel, process improvement, and project management. Proven expertise in driving strategic initiatives, leading cross-functional teams, and managing complex project delivery.My specialties: Security Operations Center, Logistics, Operational Excellence, Project Management, Program Management, Quality Assurance, Quality Control, Risk Mitigation, Physical Security Management, and Supply Chain Security.
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