John Zaganczyk
Senior Vice President Customer Service at WEC Energy Group (Retired)
- Role
- Senior Vice President Customer Service at WEC Energy Group
- Location
- Franklin, WI, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Senior Vice President Customer Service
Oct 1983 — Present · Milwaukee, WI, US
Senior Vice President of Customer Service for WEC Energy Group, We Energies, Wisconsin Public Service, Peoples Gas, North Shore Gas, Minnesota Energy Resources, Michigan Gas Utilities, and Upper Michigan Energy Resources.
Education
Lubar College of Business
BBA, Marketing
1979 — 1983
Skills
- Team Leadership
- Organizational Development
- Business Analysis
- Business Process Improvement
- Employee Management
- Business Planning
- Operations Management
- Strategy
- Training
- Customer Satisfaction
- Strategic Leadership
- Business Strategy
- Project Management
- Customer Service
- Management
- Cross-Functional Team Leadership
- Vendor Management
- Coaching
- Business Continuity Planning
- Leadership
- Customer Experience
- Contract Negotiation
- Employee Engagement
- Analysis
- Contract Management
- Continuous Improvement
- Program Management
- Project Planning
- Leadership Development
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