John Willis

Global Technical Services Director - Cbre Shell Retail @CBRE

Global Technical Services Lead at CBRE working across 16 different markets/countries, focusing on supporting operational excellence, implementing technology solutions, and promoting best practices in the Retail sector. My role requires a vast array of skills and knowledge to ensure that all operations have the ability to run smoothly, technology is leveraged & optimised, implementing effectively enhanced product architecture and making sure the highest standards of Retail best practices are maintained for Shop, Fuel systems and Refrigeration.Operational Excellence: Ensuring all operations are efficient and effective, process optimization and leveraging asset performance management toolsTechnology Solutions: Utilizing and integrating the latest technology to enhance operational capabilities, improving performance and optimising service delivery for our TechniciansRetail Best Practices: Applying industry standards and innovative practices to maintain high-quality retail operations across multiple markets.Multi-Market Coordination: Managing and aligning practices and strategies across a broad geographical area, requiring strong organizational and leadership skills.