John Watkinson
Senior Solution Engineer @Amplix
Signup · Get unlimited contacts
WORK HISTORY
Senior Solution Engineer @Amplix
Aa a Senior Solutions Engineer responsibilities include bridging the gap between technical requirements and business needs. Also responsible for designing, implementing, and optimizing complex technical solutions to address client challenges and improve business processes.
SKILLS
ABOUT JOHN WATKINSON
Accomplished thought-leader in the contact center space. Over 20 years of experience in the industry, including contact center management, workforce management, pre and post sales consulting, product marketing, training, quality, compliance. Global experience in cloud and premise environment, as well as omni-channel contact centers. Extensive experience in workforce optimization, customer experience management, and contact center operations. Adapts to fast paced environment that requires extensive multi-tasking. Managed Contact Centers over 500+ employees. Results-oriented, determined, and creative personality. Strong interpersonal, communication, and analytical skills. Excellent writing skills adaptable to marketing, operational, and informational styles. Successful history of public speaking and market evangelism activities.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.