John Ward

About John Ward

After admiring and studying this great brand for many years, I am honored to join…

Experience

1. Director of Facilities and 2nd Mile Service

   Chick-fil-A Restaurants

   Jul 2019 — Present

   I have the amazing opportunity to work closely with leadership and team members at our local Chick-fil-A restaurants. My main focus is to ensure that our team members and guests have the best appearance each and every day. I am also responsible for small repairs and enhancements to the business as needed. I also work directly with vendors and contractors and mobilize repair personnel as needed. In addition, I am thrilled to announce that I was recently given the honor to serve as the Director of 2nd Mile Service. My goal is to ignite my passion and inspire others to enhance the guest experience at Chick-fil-A.

Education

• Point University

  Associate's degree

• Troy University

  Business Admin.

  2007 — 2008

• Point University

  Bachelor of Business Administration - BBA

Skills

• Training
• Organizational Development
• Retail
• Customer Service
• Leadership
• Management
• Instructional Design
• Strategic Planning
• Leadership Development
• Succession Planning
• Team Building
• Multi-Unit
• Performance Management
• Budgets
• Employee Relations
• Coaching
• Profit
• Management Development
• Employee Training
• Sales
• Training Delivery
• Hospitality
• Human Resources
• Operations Management
• Talent Management
• Strategy
• Inventory Management
• P&L
• Food
• Budgeting
• Food & Beverage
• P&L Management
• Hospitality Industry