John Tweddle

Team Lead - Hardware Asset and Vendor Management @Wipro

Edmonton, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2016 — Present

Team Lead - Hardware Asset and Vendor Management @Wipro

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Managing a team for procurement, deployment, invoicing, and lifecycle program of IT hardware for a fleet of approximately computers for the ATCO Group.Managing and developing vendor relationships and contracts. Developing ITIL compliant processes for Asset Management. Working closely with ATCO management teams to ensure they are maximizing the business value out of their IT hardware investment.Overseeing monthly hardware invoicing and investigations/inquiries for the ATCO Group account.

EDUCATION

1997 — 1999

MacEwan University

Diploma, Microcomputer Specialist

1990 — 1994

University of Alberta

Bachelor of Arts (B.A.), Political Science and Government

1990 — 1994

University of Alberta

Bachelor of Arts - BA, Political Science

SKILLS

IT StrategyOutlookCall CentersTroubleshootingTeachingIntegrationVendor ManagementBusiness ProcessMicrosoft OfficeSystem AdministrationSecurityEnterprise ArchitectureLeadershipSystems AnalysisBusiness Process ImprovementComputer HardwareRequirements GatheringAccessBudgetsActive DirectoryWindows ServerHardwareItilProject ManagementTechnical SupportBusiness AnalysisIT ManagementProcess ImprovementResearchRequirements AnalysisDatabasesHelp Desk SupportCustomer ServiceEnglishIT Service ManagementChange ManagementPublic SpeakingVisioDisaster RecoveryWindows

ABOUT JOHN TWEDDLE

Just started new role leading the Desktop team at Capital Power Corporation. Team Leader of Edmonton Desktop Support, End User Compute hardware asset and Vendor management along with Workstation Architecture.Prior, I was team leader for a desktop support team working in a complex environment for a large utility company (ATCO). I pride myself in execution excellence and superb customer service and communication skills. I have several years of experience leading this team and participating in various IT projects. I love the constant challenges this role provides and dealing directly with our clients on a daily basis. Played a critical role in the assisting with the disaster response to the floods in High River, fires in Slave Lake and most recently Fort McMurray.

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John Tweddle — Team Lead - Hardware Asset and Vendor Management at Wipro in Edmonton, AB, CA | Unifers