John Trotman
Shift Manager at GO TRIANGLE
- Role
- Shift Supervisor at GoTriangle
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
Experience
Shift Supervisor
Mar 2009 — Present
Supervised the day to day operational functions of the regional transit system.•Supervised a staff of 90 people; consisting of supervisory staff, dispatchers and bus operators.•Supervised the road observation program for safety purposes, accident and incident investigations, and workers compensation program.•Assisted with the customer feedback system •Co-chaired our Operations Employee Committee which was a communication tool between operators and management, as well as a tool utilized to boost morale.•Assisted the performance management program for operators, supervisors and dispatchers, which included evaluating performance, goal setting and training.•Assisted Team meetings for motivation of staff, troubleshooting, training and goal setting.•Assisted with the hiring process for bus operators, supervisors and dispatchers.
Skills
- Supervisory Skills
- Operations Management
- Budgets
- Transportation Management
- Customer Service
- Project Management
- Project Planning
- Strategic Planning
- Microsoft Office
- Logistics
- Training
- Communication
- Inventory Management
- Budgeting
- Transportation
- Leadership
- Hiring
- Performance Management
- Team Building
- Management
- Program Management
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