John Tran
Driving Technical Excellence, Elevating Partnership Success
- Role
- Engineering Partner Support Leader at HUB International
- Location
- Madison, WI, US
- LinkedIn followers
- 500 followers
About John Tran
Results-oriented senior pre-sales professional with 15+ years in software product development; with wide depth of technical knowledge across multiple development languages, frameworks, and platforms (.NET, Java, React, Angular, Azure, and AWS) and practices (Product Strategy and Design, Engineering, Quality Assurance, Data Engineering, Security, Cloud, and Identity and Access Management)
Experience
Engineering Partner Support Leader
Oct 2022 — Present
As the sales engineering leader supporting HUB\'s strategic partner framework, I specialize in translating business requirements into robust technical solutions. I drive the pre-sales process, ensuring seamless integration with third-party systems to deliver innovative business solutions.Collaborating closely with product teams and developers, I design complex, extensible, and self-sustaining systems, providing strategic guidance on best technical practices and architectural designs for integrating with Hub’s REST APIs. My approach ensures efficient, accurate support while proactively identifying and resolving technical challenges, timeline constraints, and team dynamics.I play a key role in the activation space, orchestrating partner onboarding and ensuring smooth transitions from pre-sale to activation. By aligning technical teams, addressing potential roadblocks, and refining activation processes, I ensure that strategic partners are set up for success and positioned for long-term growth.I excel at anticipating bottlenecks, managing escalations, and aligning technical capabilities with business priorities. By exploring emerging technical innovations, I enhance system performance and modularity. Leading engagements with strategic partners, I assess their technical infrastructure, build processes, and security requirements to align with Hub’s standards.Working collaboratively with partner technical teams, I define technical strategies, product architectures, data flows, and integration approaches. I also champion the creation and refinement of technical documentation to streamline processes and foster clarity across all stakeholders.
Education
University of Wisconsin-Madison
Computer Science
Madison Area Technical College
Associate of Science - AS, Computer Programming
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