John Stum
Destination Services Manager @Statesville Convention & Visitors Bureau
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WORK HISTORY
Destination Services Manager @Statesville Convention & Visitors Bureau
Statesville, NC, US
As Destination Services Manager for the Statesville Convention & Visitors Bureau, I support the organization\'s mission to promote travel, tourism, and economic development throughout the Greater Statesville area. I coordinate services and experiences for visitors, meetings, conventions, and VIP guests, working closely with hotels, venues, local businesses, and media partners.In this role, I manage logistics, event servicing, and destination marketing initiatives while maintaining strong relationships with community stakeholders. I also contribute to content and data management for digital platforms such as Simpleview and Locable.Key Responsibilities• Oversee destination services for events, meetings, and sports groups, ensuring a seamless experience from planning to execution• Coordinate visitor logistics, including accommodations, transportation, and itineraries for media and VIPs• Maintain and update tourism databases and assist with website content and event calendars• Assist in planning photo shoots, managing digital assets, and fulfilling media requests• Represent the CVB at community events, site visits, committee meetings, and tourism industry gatherings• Promote Statesville\'s attractions, culture, and venues to planners and visitors through proactive outreach and partnerships• Support economic growth by attracting and assisting groups and events that bring value to the communityMy work helps position Statesville as a welcoming and dynamic destination for leisure travelers, corporate events, and special gatherings, contributing to the city\'s overall tourism strategy and long-term success.
EDUCATION
University of North Carolina at Charlotte
Bachelor of Business Administration - BBA
ABOUT JOHN STUM
I\'m a dynamic marketing professional based in Charlotte, NC, with a passion for driving growth, connecting people to purpose, and bringing ideas to life through impactful strategy and execution. With experience spanning destination marketing, business development, client services, and project leadership, I thrive at the intersection of creativity, logistics, and relationship-building.In my current roles with Spokeology and the Statesville Convention & Visitors Bureau, I manage high-level accounts, oversee multi-channel campaigns, and coordinate destination services for events, VIP visits, and community-wide initiatives. I specialize in identifying opportunities for innovation, whether it\'s launching new programs, optimizing client experiences, or building partnerships that deliver long-term value.My background includes work in sales, campus leadership, and event management, all of which sharpened my ability to lead teams, juggle competing priorities, and maintain clear communication in fast-paced environments.What drives me is the challenge of turning big ideas into action. I’m energized by collaboration, motivated by impact, and committed to continual learning.Key Skills:Business Development | Project Management | Destination Services | Marketing Strategy | CRM Systems | Leadership | Sales | Community Engagement | Event Logistics | Client Success
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