John Sorensen

About John Sorensen

Senior Instructional Design and Learning & Development leader with 20+ years of experience driving enterprise training strategy in complex healthcare environments. Expert in eLearning architecture, LMS implementation, data‑driven performance improvement, and executive‑level consulting. Proven ability to align learning solutions with business outcomes, scale platforms to thousands of learners, and lead cross‑functional teams through transformation, growth, and change. Selected Achievements• Led L&D teams recognized as a National High‑Impact Learning Organization for enterprise training excellence. • Directed award‑winning teams named Runner‑Up for Best eLearning by eLearning Magazine.• Launched enterprise learning platforms supporting and learners with sustained adoption. • Increased compliance completion by 20% and engagement by 25%. • Delivered executive dashboards used in Board‑level decision‑making.

Experience

1. Director of Learning and Development Senior Instructional Designer

   Matrix Medical Network

   Jul 2017 — Present · Nashville, TN, US

   Lead enterprise learning strategy for a national healthcare organization supporting clinicians and corporate staff.• Directed Learning & Development and Clinical Education teams, delivering scalable training solutions across clinical, operational, and corporate domains.• Designed, built, and launched Matrix University Online, a centralized learning ecosystem serving employees and driving measurable engagement improvements.• Led LMS selection and enterprise implementation, optimizing usability, reporting, and course delivery across multiple roles and geographies.• Designed and developed high impact eLearning curricula for onboarding, compliance, leadership, and operational readiness.• Implemented automated feedback loops and survey analytics to inform continuous improvement in engagement, retention, and performance.• Built executive level dashboards and data visualizations, that presented insights to senior leadership and the Board of Directors.

Education

• Institute for Applied Management & Law

  Certificate, Certificate in Employee Relations Law Seminar

  2010 — 2010

• e-Learning Business Partnership Program – TraCorp Inc.

  Internship, e-Learning Production and Management

  2000 — 2000

• University of Phoenix

  Bachelor of Science, Business Administration

  1992 — 1994

Skills

• Program Management
• Distance Learning
• Employee Relations
• Team Building
• Management
• Recruiting
• Talent Management
• Learning Management
• Interviewing
• Video Streaming
• Talent Acquisition
• Human Resources
• Process Improvement
• Veterans
• Leadership
• Training
• Strategy
• Business Process Improvement
• Customer Service
• Video Editing
• Performance Management
• Icims
• Peoplesoft
• Leadership Development
• Video Production
• Call Centers
• Instructional Design
• Innovation
• E-Learning
• Compliance Training
• Team Leadership