John Smith
Managing Director, Emea @Fiserv
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WORK HISTORY
Managing Director, Emea @Fiserv
EDUCATION
Kingston University
MBA, Business Management
SKILLS
ABOUT JOHN SMITH
An experienced business leader with significant success in Outsourcing (BPO and ITO), Systems Integration and Sales with particular emphasis on the Financial Services sector. Led complex global business P&L’s with substantial growth and transformation agendas and complex governance structures including formal Board / Committee arrangements. Able to develop people and build world class motivated teams focused on bottom line performance. Managed ‘factory’ environments with significant union relationships. Created and executed the strategy that led to the formation of iPSL a Joint Venture outsourcing organisation in Financial Services. Held Board positions in Unisys UK and iPSL. Significant international experience including overseas assignments. A proven client relationship builder with excellent communication skills. Commercially experienced with demostrable negotiation skills.Specialties: Outsourcing (BPO and ITO)Business Growth and DevelopmentFinancial ServicesStrategy Development and ExecutionCommercial negotiation
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