John Sharpe
Sales Program Execution Lead at AT&T
- Role
- Senior Technical Consultant at AT&T
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About John Sharpe
Growing the business & myself by laying a strong foundation for innovation through employee engagement & inspiration.Working with technology has always been a joy, one I love sharing with others. I have an advanced knowledge on many existing products and systems with a driving urge to learn. Sharing this passion and teaching people how to grow & use technology is something I find comes naturally.
Experience
Senior Technical Consultant
Jun 2024 — Present · Knoxville, TN, US
To work with the sales team to provide technical support and consultation, ensure successful product integration and implementation, use expertise to design optimized solutions, and contribute to sales goals through pre-sales and after-sales activities. · Sales Technical Support & Consulting: Work with the sales team to provide technical expertise during sales calls, presentations, and product demos, ensuring accurate representation and support of the company\'s products. · Solution design, implementation and problem solving: Design innovative technological solutions, oversee their implementation and integration, analyze and solve technical problems to ensure the functionality of the system according to specifications. · Client interaction and customized solutions: Understand and analyze client requirements, provide customized system/application solutions, answer customer questions, and create mini-apps to demonstrate feasibility. · Expertise and continuous improvement: Leverage the company\'s in-depth product knowledge and industry expertise to optimize solutions, monitor performance, and stay up-to-date on the latest trends and best practices. · Independent work and additional support: Work independently with minimal supervision, provide pre-sales and post-sales support, train clients and internal teams, create detailed documentation, and collaborate with development teams to improve product offerings.
Skills
- Sales Operations
- Customer Retention
- Training
- Customer Satisfaction
- Solution Selling
- Quotas
- Direct Sales
- Customer Experience
- Cold Calling
- Sales Management
- Account Management
- Long Distance
- Cellular Communications
- Call Centers
- Retail
- B2b
- M2m
- Cdma
- Wireless
- Telecommunications
- Sales
- 4g
- T1
- Leadership
- Sales Process
- Mobile Devices
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