John Shalem
Operations Management, Performance Management | Expert Leadership, Planning, and Organizational Skills | 14 Years in Service Delivery and O2C Processes | Track Record in Process Transition and Performance Management
- Role
- Rcms at PwC India
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About John Shalem
At Infosys for over two years, my dedication to operational excellence has been paramount. Our team\'s strategic focus on manufacturing process improvement and business reviews has led to the consistent achievement of departmental goals and service delivery standards that exceed SLAs.In collaboration with my colleagues, we\'ve championed the integration of Generative AI into our workflow, empowering us to foster a culture of continuous improvement. This innovation, coupled with effective performance management, has enabled us to stay at the forefront of operational excellence.
Experience
Rcms
Jul 2024 — Present · Hyderabad, IN
Education
Wesley Degree College (Co-Edn)
Bachelor's degree
2009 — 2012
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