John Serino

About John Serino

I have 15+ years’ experience across product development, territory management, client management, and business growth for the dental and healthcare industries. I am currently a Team lead & Strategic Account Manager at Formlabs, a 3D printing manufacturer that supports dental labs. I have prior experience at Align Technology and Dentsply where I have sold solutions to the dental industry.My deep expertise and background within the dental industry gives me unique insights into digital dentistry and clinical processes. I build relationships with key stakeholders, customers, and vendors to sell market leading dental solutions. In addition, I develop sales training and leadership programs that elevate everyone around me.Some notable achievements throughout my career are:· Presented 3D printing solutions (hardware/software integrations) to dental labs and advise prospects on manufacturing needs, customer pricing, and business strategy, growing business YoY from 20••••24 and exceeding quota· Developed account growth strategy and nurture relationships with top clients, growing accounts and achieving status as 2nd rep in history to cross $10M+ in lifetime sales· Managed 2 employees and mentor employees on customer engagement, best practices, and dental industry trends, achieving team quota· Built a high-performance sales and ownership culture, winning Dental MVP award 3X (2021, 2022, 2023) for quota attainment and leadership initiatives and President’s Club 2X (2021, 2022)· Conducted research on product design and influence engineering on product development for launch of white label dental curing unit· Nominated by customer and President of trade organization to speak on dental hardware and software automation, resulting in talk securing approval for CE credits I enjoy networking with dental and medical industry professionals. If you would like to chat, please send me a message. Core Competencies: Data Analytics, Industry Trends, Customer Engagement, Customer Relationships, Stakeholder Management, Process Improvement, Product Adoption, Customer Retention, Contract Negotiation, Pricing Strategy, Strategic Growth, Executive Reporting, Client Management, Account Management, Business Opportunities, Business Strategies, Expansion Strategies, Growth Strategy, Market Analysis, Market Research, Market Trends, Reports, IQPQ, Quality Management Systems, Orthodontics, General DentistrySales Competencies: Strategic Partnerships, Strategic Selling, Sales Forecasting, Sales Operations, Sales Processes

Experience

1. Team Lead & Strategic Account Manager, Eastern Us & Canada

   Formlabs

   Apr 2022 — Present · Brooklyn, NY, US

   Present 3D printing solutions (hardware/software integrations) to dental labs and advise prospects on manufacturing needs, customer pricing, and business strategy, growing business YoY from 2020-and exceeding quota· Develop account growth strategy and nurture relationships with top clients, growing accounts and achieving status as 2nd rep in history to cross $10M+ in lifetime sales· Manage 2 employees and mentor employees on customer engagement, best practices, and dental industry trends, exceeding team quota in 2022 and 2023· Build a high-performance sales and ownership culture, winning Dental MVP award 3X (2021, 2022, 2023) for quota attainment and leadership initiatives and President’s Club 2X (2021, 2022)· Conduct research on product design and influence engineering on product development for launch of white label dental curing unit, generating six figures in revenue for company through complementary product category· Selected by CEO to design sales strategy and compete with 4 largest competitors, leading to GTM strategy for latest hardware offering· Nominated by current customer and President of association to speak on dental hardware and software automation, resulting in talk securing approval for CE credits by Dental Lab Association of Texas

Education

• The Ohio State University

  Bachelor of Arts - BA, Economics