John Said Saad
Director, Customer Service At Norman International Inc | MBA, Lean 6σ
- Role
- Director, Customer Service at Norman Usa
- Location
- Orange, CA, US
- LinkedIn followers
- 500 followers
About John Said Saad
Welcome to my professional profile. With a dedicated career spanning 18 years in customer care, I bring a wealth of experience and a proven track record of delivering exceptional customer experiences. As a Customer Care Director, I have consistently demonstrated leadership, strategic thinking, and a commitment to excellence in service delivery across many global markets.Throughout my career, I have successfully led customer care teams, implementing strategies that prioritize customer satisfaction and retention. My expertise lies in developing and executing customer service policies, procedures, and standards to ensure seamless operations and exceed customer expectations.I am passionate about fostering a positive and collaborative work culture. I have a proven ability to build and lead high-performing teams, empowering individuals to excel in their roles and contribute to overall organizational success. My leadership style emphasizes open communication, continuous learning, and a customer-centric mindset.
Experience
Director, Customer Service
Oct 2023 — Present · La Palma, CA, US
Education
Nexford University
Master of Business Administration - MBA
New Cairo University
Bachelor's degree
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