John Ryan

About John Ryan

Whether you think you can, or you think you can\'t-you\'re right.\"- Henry FordI am a Salesforce and FinancialForce PSA consultant based in New York. As a seasoned professional, I possess a strong background in building lasting client relationships and delivering exceptional resultsthrough my business analysis, design, and implementation skills.I transitioned to Salesforce consulting in 2022 after spending over a decade as a marketing database administrator, where I managed a group of database professionals, provided 24/7 support and maintained databases for multiple clients with over 100 users. During this time, I learned to be creative and resourceful in fulfilling client needs while dealing with unsupported software.As a Salesforce consultant, I have designed and developed custom objects and fields in Salesforce, improved data management and reporting accuracy, and streamlined and automated business processes through Flows and approval processes. I have also gathered requirements, documented business process flows, researched third-party applications, and created client-specific training documentation.Passionate about Salesforce and motivated to excel in every project, I consistently surpass expectations. I possess excellent problem-solving skills. If you\'re looking for a skilled consultant with expertise in Salesforce and Certinia(FinancialForce) PSA, I would love to connect!

Experience

1. Salesforce Administrator

   AHEAD

   Dec 2023 — Present

   CDI is now part of AHEAD, a leading provider of platforms for digital business.

Education

• Baruch College

  Bachelor of Business Administration - BBA, Management Information Systems, General