Rudolph Rudy Beaton
Zendesk Administrator @Red Canary, A Zscaler Company
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WORK HISTORY
Zendesk Administrator @Red Canary, A Zscaler Company
I\'ve been brought in to optimize the existing Zendesk instance while also exploring ways to take the instance to the next level through the exploration of AI solutions and Omnichannel Routing. Additional responsibilities include building out and maintaining Explore reporting for department leads to ensure teams are meeting their KPIs.
EDUCATION
Hendrix College
Bachelors, History
ABOUT RUDOLPH RUDY BEATON
Are you proud of the work you do? Do you and your colleagues leave this planet a better place then they found it each day? Do you love each other? Challenge each other?If the answer to these questions is a \"hell yeah\" then I\'d love to hear from you!As for what I do: I build complex Zendesk instances. I manage and lead by example. I\'m skilled at coming up with creative solutions to complex problems. I\'m exceptionally emotionally intelligent & communicative with a strong ethos and a constant drive to improve both myself and the companies I align myself with.Do you resonate with what I\'m saying? Then let\'s connect. We\'re all in this together.
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