John Rocca
Director, Technical Product Management Collaboration and Contact Center Practices @Bell
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WORK HISTORY
Director, Technical Product Management Collaboration and Contact Center Practices @Bell
Saint John, NB, CA
Accountable for the overall Revenue, P&L, Practice Strategy, Product Management, and Partnerships to advance our Collaboration and Contact Center businesses
EDUCATION
University of New Brunswick
Business Diploma, Technology Management & Entrepreneurship
University of New Brunswick
Bachelor of Science in Engineering, Electrical & Computer Engineering
SKILLS
ABOUT JOHN ROCCA
I thrive on the opportunity to help solve customer business problems with truly impactful technology solutions. Over the years, I have gained leadership experience in product management, technology, and business development to drive revenue and new innovations. Whether it was in my B2B or past B2C roles, I am grateful for the opportunities to learn from so many people both present and past. In last several years, I have directly participated in tremendous industry developments in cloud tech for enterprise transformations including Modern Work (UCaaS), Contact Center with AI ( CCaaS/AI), VoIP and Video markets. I look forward to bringing compelling AI enabled use cases to customers as part of the growth of our Modern Work and Contact Center practices at Bell. Outside of work, I spend time with my wife and 3 kids, while also walking our 2 dogs. I am a sports fan and enjoy coaching youth hockey.
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