John Regan
Retail IT Consultant @Diebold Nixdorf
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WORK HISTORY
Retail IT Consultant @Diebold Nixdorf
Bracknell, DE
My goals are to increase sales by- Winning new business by forging relationships with retailers currently supplied by our competitors; understand where those retailer’s existing suppliers are failing to deliver, what their pain points and financial constraints are, and then building compelling transition strategies to migrate to DN software, services and hardware- Increasing sales from existing DN customers with a data driven consultative approach; by analysing retailer transaction data and observing physical stores, it is possible to build a business case for the introduction of new technology with a defined return on investment and this has proven to be much more successful than the traditional ‘product-centric’ approach- Articulate and engage with retailers on the future evolution of the retail landscape, working with them to develop strategies and technologies which will help them to remain profitable- Leverage an intimate understanding of retailer challenges to provide software and hardware product requirements definitions to DN development teams, so that they can create and evolve world beating solutions- Understand and exploit the strong points within DN’s product portfolio and professional services capability- Establish strategic relationships with other suppliers, cultivating situations where we are stronger together whilst accepting we will sometimes compete
ABOUT JOHN REGAN
I am a Retail Consultant with 25 years in the industry including 10 years working for Diebold Nixdorf and 6 working directly for tier 1 UK grocery retailers. My role is to help retailers devise and implement strategies to transition from existing IT software and hardware solutions to leverage new technologies which offer a lower total cost of ownership and the best possible return on investment. This is achieved using a retail data driven, consultative approach combined with years of hands on experience delivering IT solutions to and for retailers across Europe. I have a particular focus on the checkout area, where the evolution from traditional manned tills to various forms of self service is now no longer limited to grocery and FMGC environments, but is spreading to ‘fast fashion’ retailers and beyond. When a retailer’s business challenge cannot be solved optimally by an existing solution, I work with DN development teams to design and develop new world beating hardware and software solutions, helping to keep DN where it belongs at the forefront of Retail IT innovation.
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