John Rahaman

Customer Experience Manager @Workhuman

Dublin, IE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2023 — Present

Customer Experience Manager @Workhuman

EDUCATION

2010 — 2014

Liverpool John Moores University

Bachelor’s Degree, Business & Project Management

N/A

Dublin Business School

Master of Science - MS, Artificial Intelligence

SKILLS

TestingProject PlanningCustomer ServiceWorkforce ManagementAnalysisLeadershipStrategyLean Six SigmaProcess ImprovementBusiness StrategyCustomer ExperienceOperations ManagementRoot Cause AnalysisBusiness Process ImprovementChange ManagementManagementBusiness Process MappingCrmBusiness ProcessVisioMs ProjectCustomer SatisfactionData AnalysisSix SigmaCustomer Relationship Management (Crm)Team ManagementTeam LeadershipQuality AssuranceAnalyticsCross-Functional Team LeadershipVoice of the CustomerProject ManagementBusiness AnalysisOperational ExcellenceCall CentersVendor ManagementProgram ManagementE-CommerceTroubleshootingCall Center

ABOUT JOHN RAHAMAN

Highly driven business leader with 20 years experience solving complex business problems…

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John Rahaman — Customer Experience Manager at Workhuman in Dublin, IE | Unifers