John R. Kramer
Manager, Guest Experience at Morey\'s Piers & Beachfront Water Parks
- Role
- Manager, Guest Experience at Morey\'s Piers & Resorts
- Location
- Cape May, NJ, US
- LinkedIn followers
- 500 followers
About John R. Kramer
8+ years of Guest Experience. Currently overseeing the operation and development of a world class guest service team made of 100 associates and supervisors that serve 4.5+ million visitors a summer.
Experience
Manager, Guest Experience
Apr 2022 — Present · Wildwood, NJ, US
Oversee the onboarding, training and development of 100+ cashiers, guest service representatives, parking attendants, phone operators, departmental supervisors, and seasonal managers that service over 4.5 million guests a season-Assist in the development of guest experience enhancements and programs-Develop improved training programs and refresher courses designed to increase knowledge and broaden guest service for new and returning associates
Education
Lower Cape May Regional High School
High School Diploma
2016 — 2020
University of Phoenix
Bachelor of Business Administration - BA
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