John Praveen John

About John Praveen John

Result oriented IT professional with 23+ years of experience in IT services industry serving clients in the BFSI domain. Have successfully led strategic engagements for large and mid-sized global insurers across North America, Middle East, ASEAN, GCN and ANZ geographies• Skilled in Global Delivery, Pre-sales, Requirements Analysis, Offshoring, Delivery ownership of projects in Agile methodology, set up of client engagements right from scratch including in new growth geos & playing liaison role with vendor office• Have led cross functional technology teams to solution and deliver several key client initiatives aligned towards legacy modernization, digital transformation, life insurance point of sale solution implementation, CRM modernization, core insurance platform modernization, COTS product implementation, reduction of total cost of ownership and application maintenance outsourcing• Currently playing the Segment Delivery Head role for a large global bank• Prior to current role, have played the Engagement Delivery Partner role for a USD 60M portfolio of small and medium sized P&C Insurance carriers in the US. Based at offshore responsible for Global Delivery across various services lines Internet of Things, Insurance Product Solutions, Application Development & Maintenance, Digital Engineering, Quality Engineering & Assurance & Artificial Intelligence and Analytics• In the past have played Engagement Portfolio Lead role managing delivery of IT services & digital delivery for Business Insurance line of business for a leading P&C Insurance company in North America. Managing global delivery teams of size 500+ & P&L portfolio of size of ~USD 35M. Based at offshore & responsible for Global Delivery across service lines – Application Development & Maintenance, Digital Engineering, Quality Engineering & Assurance & Artificial Intelligence and Analytics• In addition to delivery role stated above, have played stretch roles leading the account operations function for 1800+ FTE strong account executed globally from 14 cities across 5 countries. Responsible for key client facing functions like process setup and ensuring compliance to client mandated onboarding controls, ODC security controls, client security reporting, vendor office operational reporting and Business Continuity Planning & Execution. Led the team in various audits both internal, client and third party audits like SSAE18. Also responsible for tracking Cost of Delivery, P&L management & organizational change management initiatives within the account

Experience

1. Senior Director - Delivery Segment Delivery Head

   Virtusa

   Jun 2023 — Present · Chennai, IN

Education

• EXIN

  ITIL Foundation

  2010

• Stanford Center for Professional Development

  Mastering the Integrated Program

  2014

• Symbiosis Centre for Distance Learning

  c-PGDBA, Information Technology

  2005 — 2007

• University of Madras

  Bachelor of Engineering - BE, Mechanical Engineering

  1998 — 2002

• Sri Venkateswara College of Engineering

  BE, Mechanical

  1998 — 2002

• Great Lakes Institute of Management

  Business Analytics Certificate Program

  2018 — 2019

Skills

• Requirements Gathering
• Sdlc
• Business Analysis
• Global Delivery
• Pre-Sales
• Offshoring
• Requirements Analysis
• Software Project Management