John Peterson

About John Peterson

Information Technology professional with experience in leading complex, cross-functional projects, Middleware, Operations and human capital management. Strong background in all aspects of IT and Human Capital Management with a proven record in success through collaboration, blending of business goals with technology solutions and innovative Knowledge Management approaches.Specialties: IT Development and Operational excellence, Subject Matter Expert in voice & Data communications, Electronic Performance Support Systems, Training and Knowledge Management. Broad knowledge in front-line productivity efforts, including training, technology development, and performance support systems.

Experience

1. Director of Application Development, Middleware and Performance Support

   Sprint

   Nov 2015 — Present · Overland Park, KS, US

   Sprint Information Technology / Director Application Development, Middleware and Performance Support. Application development for Sprint\'s Sales fulfillment systems, all middleware services and front-line Sales/Customer Care productivity systems. Organization - 230 associates and contractors

Education

• Rockhurst University

  MBA

  2002 — 2004

• Rockhurst University

  MBA, Business Administration and Management, General

  2002 — 2004

Skills

• Training
• Cross-Functional Team Leadership
• Integration
• Team Leadership
• Call Centers
• Network Engineering
• Project Management
• Program Management
• Wireless Technologies
• Change Management
• Management
• IT Development Leadership
• Strategic Planning
• Network Security
• Strategy
• Leadership
• HR Technology
• Information Technology
• Telecommunications
• Software Development Life Cycle (Sdlc)
• Cloud Computing
• Voip
• Outsourcing
• Data Center
• Itil
• Security
• Process Improvement
• Sdlc
• Wireless
• IT Middleware
• Vendor Management
• Business Process Improvement
• Learning Management
• Call Center
• Networking