John Paul Allton
Value-adding Workforce Management Analyst. Dedicated customer service skills. An outstanding \"people\" person. Balcony Life Podcast host. The guy you want to help you succeed.
- Role
- Workforce Planner at Wellfleet
- Location
- York, PA, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About John Paul Allton
Communications graduate with experience in workforce management, technical support, and…
Experience
Workforce Planner
Mar 2025 — Present
Education
Temple University
BA - Broadcasting, Telecommunications, and Mass Media (BTMM) & Minor in Business Administration
Skills
- Quality Assurance
- Customer Service
- Peoplesoft
- Call Centers
- Call Center
- Troubleshooting
- Technical Support
- Telecommunications
- Software Documentation
- Networking
- Visio
- Computer Hardware
- Access
- Sharepoint
- Microsoft Office
- Customer Satisfaction
- Voip
- Leadership
- Process Improvement
- Analysis
- Sales
- Team Building
- Account Management
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