John Partington
Customer Experience Architect @Digital.ai
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WORK HISTORY
Customer Experience Architect @Digital.ai
Chicago, IL, US
In my role as a Customer Experience Architect at Digital.ai, I work closely with cross-functional teams to advocate for our customers and drive successful partnerships. By aligning with internal teams, such as Product Management and Engineering, I ensure that our customers\' business and technology roadmaps are fully supported. Through this collaboration, we achieve greater understanding and alignment with our customers\' goals, ultimately leading to successful outcomes.
EDUCATION
University of Wisconsin-Madison
Bachelor’s Degree, Economics
SKILLS
ABOUT JOHN PARTINGTON
I am passionate about supporting the success of my clients and building relationships at all levels within the organization. My 20+ years of sales/client management success with Fortune 500 companies have provided me the opportunity to listen, learn, and support each of my customer\'s desired business objectives enabling me to become a trusted advisor. I look to always learn, challenge and grow with an organization whose mission is to be a trusted business partner to their customers, as well as enhancing their offerings and services to deliver the desired business outcomes. Primary areas of expertise: AI, DevOps, Cloud, CICD, Application Integration, Compliance, Test Automation, SAP Testing, Business Intelligence and Analytics. From a Licensing/Contracting perspective, I have supported customers in Perpetual Licensing, Software as a Service, and Multi-year Software Subscription and Statements of Work for Professional Services Contracts.
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