John Osborn
Dedicated to EXCEPTIONAL SATISFACTION with Customer Service & Resident Retention. LOOKING FOR THE RIGHT PLACE & COMPANY to expand my expertise
- Role
- Part - Time Guest Services Representative at Extended Stay America
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About John Osborn
After retirement from the YMCA movement I returned to the Property Management career.…
Experience
Part - Time Guest Services Representative
May 2019 — Present · Sterling Heights, MI, US
Collect Payments for rooms• Bill 3rd parties for remittances for some guests based on registration and / or length of stay• Inspect Rooms for cleanliness and clean as needed• Do laundry for stocking housekeeping for their expected rooms needing cleaned• Balance cash drawer at beginning and end of shifts• Write up work orders for maintenance• Handle guest\'s requests and issues as required · Enjoy being cross - trained in other areas and duties outside of Part-Time GSR duties• Cover extra shifts as needed and travel to other locations to cover shifts as needed. · Originally hired by Chris Debs for Roseville location transferring to Sterling Heights location in July.
Education
The University of Toledo
Bachelor of Education (B.Ed.), Recreation and Leisure
1972 — 1979
Lawrence Technological University
Apartment Management, Certificate Class
1998 — 1998
Skills
- Program Management
- Process Scheduler
- Microsoft Word
- Marketing
- Nonprofits
- Management
- Team Building
- Budgets
- Recruiting
- Time Management
- Event Management
- Property Management
- Contract Negotiation
- Microsoft Office
- Sales
- Event Planning
- Real Estate
- Volunteer Management
- Training
- Fundraising
- Leadership
- Strategic Planning
- Negotiation
- Leases
- Public Speaking
- Employee Training
- Social Media
- Apartments
- Customer Service
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