John Obrien

Regional Operations Manager @American Residential Services

As a Regional Operations Manager at American Residential Services (ARS), I’m responsible for driving operational excellence, profitability, and customer satisfaction across multiple branch locations. I lead high-performing teams that deliver exceptional HVAC, plumbing, and electrical services while ensuring safety, quality, and efficiency in every job.My leadership philosophy is built on people, process, and performance — empowering teams through mentorship, clear metrics, and accountability. By combining hands-on field experience with data-driven decision-making, I help teams achieve consistent growth, strengthen customer loyalty, and enhance regional P&L performance.Throughout my career, I’ve been passionate about transforming operations through:• Continuous improvement in service delivery and field performance• Cross-functional collaboration between sales, service, and installation teams• P&L optimization, budgeting, and KPI alignment across multi-branch regions• Coaching and leadership development to build future leaders within the organizationAt ARS, I’m proud to lead with integrity and accountability — ensuring every customer interaction reflects our commitment to comfort, safety, and trust.