John Obrien
30+ Years of Sales Leadership | Dedicated to Building High-Performing Teams and Delivering Results | Proud and Loving Father
- Role
- Regional Operations Manager at American Residential Services
- Location
- Rancho Cordova, CA, US
- LinkedIn followers
- 500 followers
About John Obrien
With more than 25 years of leadership experience spanning technology, sales, and…
Experience
Regional Operations Manager
Oct 2025 — Present
As a Regional Operations Manager at American Residential Services (ARS), I’m responsible for driving operational excellence, profitability, and customer satisfaction across multiple branch locations. I lead high-performing teams that deliver exceptional HVAC, plumbing, and electrical services while ensuring safety, quality, and efficiency in every job.My leadership philosophy is built on people, process, and performance — empowering teams through mentorship, clear metrics, and accountability. By combining hands-on field experience with data-driven decision-making, I help teams achieve consistent growth, strengthen customer loyalty, and enhance regional P&L performance.Throughout my career, I’ve been passionate about transforming operations through:• Continuous improvement in service delivery and field performance• Cross-functional collaboration between sales, service, and installation teams• P&L optimization, budgeting, and KPI alignment across multi-branch regions• Coaching and leadership development to build future leaders within the organizationAt ARS, I’m proud to lead with integrity and accountability — ensuring every customer interaction reflects our commitment to comfort, safety, and trust.
Skills
- Hosted Services
- Selling
- Broadband
- Unified Messaging
- Account Management
- Managed Services
- Sales
- Avaya
- Sales Engineering
- Go-to-Market Strategy
- Telepresence
- Mobile Devices
- Tdm
- Co-Location
- Ethernet
- T1
- Contact Centers
- Leadership
- Telecommunications
- Voip
- Channel Partners
- Data Center
- Business Development
- Call Centers
- Ip
- Lan-Wan
- Management
- Sales Process
- Wan
- Ip Pbx
- Telephony
- Video Conferencing
- Strategic Partnerships
- Sip Trunking
- Unified Communications
- Sales Management
- Ivr
- Cloud Computing
- Wireless
- Salesforce.com
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