John Noble
Sr Manager Training & Development @Indiana Farm Bureau Insurance
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WORK HISTORY
Sr Manager Training & Development @Indiana Farm Bureau Insurance
Indianapolis, IN, US
EDUCATION
University of Massachusetts Amherst
Bachelor's degree
University of Phoenix
Master of Business Administration - MBA
ABOUT JOHN NOBLE
Currently a Local Agency Consultant. Responsible for promoting best practices, offering solutions to modern business problems and supporting local agent growth and profit.As a Training manager I was directly responsible for instructional design, associate talent development, and training delivery for over associates utilizing various platforms; such as RISE, Captiva, Powtoons Storyline, and Adobe Cloud. Content is delivered in various formats that include: eLearning, microlearning, instructor-led training, blended training, and various job aids. As a Project Manager, combined multiple internet work queues to eliminate inefficiencies and improve associate work output achieved an additional customer inquiries, avoided $3.7 million in added associate and supervisor salary (headcount) by creating accountability and consolidated work queues to ensure team met Time in Process goal which also resulted in increased customer satisfaction score.
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