John Murphy
Director of Customer Service @Atos
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WORK HISTORY
Director of Customer Service @Atos
GB
Leading onshore and offshore operations for outsourced Government services.
EDUCATION
University of Strathclyde
BA (Hons)
The University of Salford
MA
Cranfield University
KAM Training
ABOUT JOHN MURPHY
An effective leader in service delivery built around quality, team engagement and customer relationships. Experience in Healthcare, Education, Defence, Pharma, Local and Central Government and Banking, both in TFM, fit out and projects, as well as lifecycle planning & delivery, capital expenditure plans and onshore and offshore customer service up to FTE and P&L up to £100m. Rounded experience on all sides; as service provider, contractor and SPC/SPV, as well as client-side. Passionate believer in safety-led and people first culture and continuous improvement including business change, process management, coaching and implementing strategy to deliver tangible results.
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