John Mota
- Role
- AVP - Idi Post-sale Operations at Unum
- Location
- Berlin, CT, US
- LinkedIn followers
- 500 followers
About John Mota
I excel in enhancing the customer journey, particularly through seamless onboarding and…
Experience
AVP - Idi Post-sale Operations
Jan 2022 — Present
Overall accountability for design and delivery of quality customer service to IDI brokers, plan administrators and clients for all IDI products, services and functions.
Skills
- Cross-Functional Team Leadership
- Process Improvement
- Program Management
- Business Process Improvement
- Financial Services
- Insurance
- Life Insurance
- Management
- Vendor Management
- Project Management
- Strategy
- Leadership
- Business Analysis
- Risk Management
- Employee Benefits
- Sales Initiatives
- Sales
- Portfolio Management
- Analysis
- Requirements Gathering
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