John Moore

About John Moore

As a Global Business Operations Consultant at Dell Technologies, I leverage my 6+ years of experience in project management, business development, sales, and leadership to drive key strategic initiatives and support the development of long-term sales growth plans and profitability objectives. I have a certification in Digital Networking Strategies from LinkedIn, which enables me to design and implement online performance strategies and tracking models that increase sales productivity and customer satisfaction.I am passionate about enabling and empowering teams to achieve their full potential, and I have a proven track record of facilitating adoption of new technologies, processes, and tools across the organization. I also have extensive experience in collaborating with various stakeholders, from sales directors to product managers, to align business needs, data, and procedures, and to deliver process improvements that streamline operations and achieve organizational goals. I am a sales planning and strategy expert who thrives on driving online customer engagement and sales growth at Dell.

Experience

1. Na Global Business Operations Consultant, Sales Planning & Strategy

   Dell Technologies

   Feb 2021 — Present · Austin, TX, US

   Drove key strategic initiatives and supported the development of long-term sales growth plans and profitability objectives surrounding online customer engagement. Developed and managed sales measurement models and diagnostic tools to help identify sales performance indicators, key areas of opportunity, and training and development needs.• Online adoption penetration progressed from 47% to 75%• Implemented online performance strategies and tracking models leveraging key performance indicators to recommend specific focus areas to executive leadership. Recommended actions increased sales productivity and customer satisfaction by 20%• Facilitated adoption of new customer engagement models by creating and delivering online training. • • • The training spanned global support and enablement teams covering 185 stakeholders across four regions• Proposed strategic actions to senior executives that align with company priorities at the global level. These include key productivity indicators, roles and responsibilities, creation and evolution of programs, communication planning, and creative methods to overcome barriers.

Education

• Texas State University

  BBA, Marketing

• Texas State University

  Bachelor of Business Administration - BBA, Marketing

Skills

• Account Management
• Software as a Service (Saas)
• Partner Management
• Product Marketing
• Direct Sales
• Cloud Computing
• Enterprise Software
• Sales Management
• Salesforce.com
• Channel
• Saas
• Solution Selling
• Professional Services
• Go-to-Market Strategy
• Sales
• Strategic Partnerships
• Channel Partners