John Monella
Head of Support Services @Zero Plus
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WORK HISTORY
Head of Support Services @Zero Plus
London, GB
SKILLS
ABOUT JOHN MONELLA
An enthusiastic and dedicated IT Manager specialising in End User Technology (Desktop projects and support, Telephony Services, Enterprise, Warehouse and Hardware Asset Management, Audio Visual, and Application Packaging). With communication skills that influence and inspire at all levels, my key strengths include the ability to facilitate both project-based technical solutions and support ongoing operations using the ITIL framework to exceed contracted service levels, maintain customer satisfaction and efficiently utilise resources
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