John Menefee
Director of IT Infrastructure @Panoramic Health
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WORK HISTORY
Director of IT Infrastructure @Panoramic Health
Panoramic Health is a physician-owned and led practice management platform that is redefining the space through a combination of next-generation data analytics, vast industry knowledge, and cost-effective population health initiatives to help Nephrologists navigate the changing healthcare environment and prepare for value-based care. Support IT Infrastructure for Panoramic Health and its member Medical practices across US. Design, build and maintain a robust technology foundation and network backbone to support a nationwide enterprise aligning with Panoramic Health’s growth. IT strategic planning activities that reflect the future vision of the organization. Drive operational excellence across the organization. Manage security threats to technology infrastructure, implements response plans and develops proactive action plans. Provide professional and positive customer service experience. Manage cloud infrastructure. Manage cloud-based applications such as Exchange, Office 365, Active Directory and Azure administration. Manage enterprise network infrastructure. Manage backup, recovery, and data encryption solutions. Provide high levels of customer service as it pertains to enterprise infrastructure. Provide technical support and collaborate with IT Operations as well as the be the point of escalation. Design infrastructure improvements and troubleshoots any issues that arise. Establish and adhere key performance metrics and indicators to ensure high performance of IT service delivery systems. Create and document proper installation and configuration procedures. Oversee deployment of systems and network integration in association with partner clients, business partners, suppliers and subsidiaries.
EDUCATION
University of Advancing Technology
Software Engineering
ABOUT JOHN MENEFEE
Strategic, forward thinking Information Technology leader experienced overseeing a full…
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