John Melluso
Sr Telecom Engineer @Actavis Pharma Limited Now Allergan
Gillette, NJ, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2015 — Present
Sr Telecom Engineer @Actavis Pharma Limited Now Allergan
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Provided high level and design voice and network support for Avaya and Cisco systems. Responsible for voice infrastructure Support for numerous call centers within the company.
EDUCATION
1981 — 1990
CCM
As, Business Administration and Management, General
1992 — 1996
University of Maryland
Fire Science/Fire-fighting and protection
SKILLS
Service DeliveryTechnical SupportDisaster RecoveryManaged ServicesIntegrationIT StrategyIT Service ManagementTelecommunicationsInfrastructureTroubleshootingVoipData CenterIT ManagementVirtualizationBusiness ContinuityIT OperationsSecurityEnterprise ArchitectureVendor ManagementServersItilCall CentersIpManagementAvaya TechnologiesSoftware InstallationActive DirectoryProject ManagementUnified CommunicationsTcp/IpIncident ManagementAvayaProcess ImprovementCloud ComputingSwitchesSoftware DocumentationNetworkingCisco TechnologiesPmpCall Center
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