John McKissack
Pre-Sales Application Support Manager at Johnson Controls
- Role
- Pre-sales Application Support Manager at Johnson Controls
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About John McKissack
Success for me is rapidly recognizing true business opportunities and the strategic investments required to capitalize on them. I have the skills set to develop & execute the plan from a business and engineering perspective.
Experience
Pre-sales Application Support Manager
Aug 2019 — Present
Manage Team to handle inbound product application support questions from the JCI sales network to directly increase sales and customer product satisfaction.Key Activities: Product level technical support, provide product level training, serve on AHRI industry standards committees, produce white papers, review all technical literature, support & test product selection software, review escalated post-sales service requests, Support Product Management teams, Support Marketing Teams.HVAC Products: Package DX 25-150 Tons, DOAS, Water Source Heatpump, Vertical Stack units
Education
Northwestern University
Bachelor of Science (BS), Mechanical Engineering with emphasis on intelligent machines (controls)
1987 — 1991
Christian Brothers University
Master's Degree, Masters of Enghineering Management
2001 — 2002
Skills
- Cad & Visio Drawing Tools
- Professional Engineer Licence - State of Tn
- Product Development
- Sql & Data Management - Financial & Engineering Related
- Dale Carnegie Training
- Sales Management
- New Business Development
- Steve Covey Training - Personal & Management Level
- Published Author - Scholastic - (3 Books)
- Engineering
- Control Systems Design Expert : Building & Product Level
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