John McGinley
- Role
- Customer Success Engineer at Moveworks
- Location
- Tacoma, WA, US
- LinkedIn followers
- 500 followers
About John McGinley
Customer Success Engineer at Moveworks helping to deliver a world-class employee…
Experience
Customer Success Engineer
Apr 2022 — Present
Work with customers to gain a deep understanding of their business processes, system environments and IT infrastructure Integrate and implement Moveworks solutions to customers platform and backend systems in a secure and performant manner Work closely with engineering and product teams to ensure scheduled targets are met during implementation, onboarding, and escalated technical support projects Ship Python code to enhance our internal tools First line of defense in solving customer support requests, and coordinating and prioritizing timely resolutions with our engineering team Customer advocate in influencing product roadmap and improvements
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