John Mattera

About John Mattera

Extensive background in loss prevention management at local and regional levels, with expertise in shrink reduction focused on operational excellence and sales behaviors that increase sales and reduces shrink, exception reporting, internal and external theft, audits, and awareness training. Assisted in developing the Loss Prevention Department\'s store audit programs, high shrink programs, and loss prevention-related policies and procedures. Pursued internal and external theft via various computer-generated exception reports. Successfully conducted Organized Retail Crime and fencing investigations. Proficient in using closed-circuit television, EAS, access controls, surveillance, integrity shops, and background checks to deter, apprehend, and prosecute employees involved in internal theft. Performed internal audits and various safety and risk audits. Consistently meeting or exceeding company goals. Conducted over interviews and investigations. Adept at coordinating investigations with a prosecution rate above 90 percent. Able to leverage prior experience in retail, restaurant, and organizational management.

Experience

1. Senior Loss Prevention Investigator

   SEMM Holdings

   Mar 2023 — Present · US

Education

• Pellissippi State Community College

  Associate of Science (A.S.), Hospitality Administration/Management

  1997 — 2000

• Tusculum University

  Bachelor of Science (B.S.), Business/Managerial Economics

  2003 — 2005