John Massaad
Chief Information Officer @BBE
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WORK HISTORY
Chief Information Officer @BBE
CA
As the technology leader for this European banking subsidiary specializing in corporate banking services, I have orchestrated enterprise-wide digital transformation initiatives while ensuring regulatory compliance and operational excellence. I provide strategic IT leadership across technology architecture, infrastructure, and security, partnering with executives to align technology solutions with business objectives.Revolutionized enterprise IT capabilities by implementing a Cloud-first strategy and deploying Temenos T24 core banking on Microsoft Azure, resulting in 15% revenue growth through new product capabilities and enhanced operational efficiency through automation.Enhanced system flexibility and scalability by implementing digital platform infrastructure with Cloud DevOps practices and Azure Kubernetes Services, creating a foundation for rapid innovation and deployment.Fortified enterprise security posture by restructuring cybersecurity organization, overseeing a comprehensive security program, implementing advanced controls such as a zero-trust network, and establishing a new SOC addressing modern threats while ensuring compliance with internal audit, DORA, NIST, and ISO standards.Established forward-looking data strategy delivering Cloud analytical solutions that empowered business leaders with enhanced visibility for strategic decision-making across multiple business domains.Modernized payment processing by implementing ISO 20022, SEPA direct and instant payments, ensuring compliance with payment standards while improving transaction efficiency and customer experience.Directed the deployment of a PSD2-based Open Banking platform, enhancing digital payments and third-party integration capabilities for a European financial institution.
EDUCATION
Aix-Marseille Graduate School of Management - IAE
Master's Degree, Management & Information Technology
EPSIL
Bachelor of Technology - BTech, Information Technology
SKILLS
ABOUT JOHN MASSAAD
My professional passion is transforming banking technology landscapes to deliver superior customer experiences and operational efficiency. As a Chief Information Officer, enterprise architect, payment systems specialist, and digital transformation strategist in the financial services space, I have matured the technology infrastructure and banking platforms for major banks and other global corporations in a diverse range of industries. I blend strategic vision, technical expertise, and business acumen to position companies as digital banking leaders and protect against sophisticated cyber attacks across the enterprise landscape. Experienced in providing quarterly updates to board / risk committees and executive leadership on technology initiatives and cybersecurity posture. & Elevated enterprise security posture from 42% to 70% based on Cyberprism audit related to NIST for a leading banking institution. Built a Cloud-first strategy and digital platform infrastructure to help lower operational costs by 40% for leading financial institution while supporting 270% portfolio growth. Transformed European banking systems through core banking modernization, enabling new digital products and services and modern Cloud architecture for a corporate bank. Established the AI Centre of Excellence and initiated the development of impactful AI use cases within the group, supported by strong governance and security frameworks. Directed the deployment of a PSD2-based Open Banking platform, enhancing digital payments and third-party integration capabilities for a European financial institution. Enterprise Architecture & Digital Transformation • Omni-channel, Payment Systems & Core Banking Solutions • Cloud Strategy & Implementation • IT Governance & ComplianceBoard & Risk Committee Reporting • Cybersecurity & Risk Management • Strategic Technology Planning • Stakeholder Relationship Management • Team Leadership & Talent Development I am always happy to connect with financial technology professionals and discuss digital transformation strategies. Feel free to reach out!
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