John Martinez
Claims Adjuster Ii @Safe-Guard Products International
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WORK HISTORY
Claims Adjuster Ii @Safe-Guard Products International
Atlanta, GA, US
Evaluated claims for possible fraud, contacting appropriate department for assistance and further investigation.• Asked probing questions and offered solutions to resolve customer issues.• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.• Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
EDUCATION
Lanier Technical College
Diploma, Automotive Collision Repair
ABOUT JOHN MARTINEZ
Experienced claims adjuster meeting monthly service levels while providing exceptional…
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